Overview Our refund and return policy lasts 30 days from the date of delivery. If 30 days have passed since your purchase, we cannot offer a full refund or exchange.
Eligibility for Returns Items must be:
Unused and in the same condition as received.
In the original packaging with all accessories, manuals, and seals intact.
Non-Returnable Items The following cannot be returned:
Perishable goods, such as batteries with limited shelf life.
Opened software, firmware, or digital media.
Personalized or custom orders.
Hazardous or flammable materials.
Partial Refunds Partial refunds may be issued if items are:
Damaged or used due to customer handling.
Missing parts not caused by our error.
Returned after 30 days from delivery.
Refunds Once your return is received and inspected, we will notify you via email regarding approval or rejection. Approved refunds will be processed to your original payment method within a few business days.
Exchanges We only replace items if they are defective or damaged. Email us at satintegral.shop@gmail.com and send your item to physical address.
Shipping Returns Customers are responsible for return shipping costs. Shipping costs are non-refundable. Use a trackable shipping service or shipping insurance for expensive equipment.
Gifts If an item was purchased and shipped as a gift, a gift credit will be issued once the returned item is received.
